State Farm® Insurance Agent Ed Paton

"Just had a Q and A with my statefarm agent Jessica. I must say in the beginning I was a bit salty about a claim that had been denied last year. Jessica explained it in more detail and the explanation was received. I appreciate her patience and nonjudgemental tone while she was speaking with me. If and when I do have any questions about my policies, I hope that I get reconnected with Jessica, she has EXCELLENT CUSTOMER SERVICE skills."

"Awesome I don't have no complaints"

"My husband and I had the opportunity to revisit our homeowners and vehicle policies with Dillon Longo. We received superb advice, great guidance and outstanding customer service. Dillon took the time to explain each and every line item and helped us strategize on our options. I would totally recommend StateFarm and working with Dillon,"

"Jess was very knowledgeable about insurance policies and particularly with my policies-home-auto and umbrella insurance.. Also very polite and professional. Wouldn’t think of taking my business anywhere else"

"Spoke to Dillon to check my coverages. He was fantastic and personable. Very knowledgeable!"

"I cannot say enough great things about Dillon at State Farm. From the very first interaction, he treated me with genuine care, patience, and professionalism that immediately stood out. In a world where customer service often feels rushed or transactional, Dillon made me feel like I truly mattered. He took the time to explain every detail thoroughly, answered every question with confidence and kindness, and never once made me feel like I was “just another customer.” His knowledge, responsiveness, and willingness to go the extra mile made an experience that could have been stressful feel smooth, reassuring, and even enjoyable.

What impressed me most was how far beyond expectations Dillon was willing to go. He didn’t just do the minimum required to help — he actively looked for ways to make things better for me. Whether it was finding the best possible options, following up proactively, or making sure every concern was completely addressed, Dillon consistently demonstrated an incredible level of dedication and integrity. It is rare to encounter someone who combines expertise with such a sincere commitment to people. You can tell he genuinely cares about helping others and takes immense pride in his work.

Dillon is the kind of representative every company hopes to have and every customer hopes to work with. His professionalism, compassion, and work ethic are absolutely exceptional. He turned what could have been an ordinary interaction into one that left a lasting impression. State Farm is incredibly fortunate to have someone like Dillon representing their company. I would recommend him without hesitation to anyone looking for honest guidance, outstanding service, and someone who truly goes above and beyond in every possible way."

"I’m very pleased with the service. Thanks to Mr. Longo."

"My meeting with Mr Longo went very well he explained the policy of the insurance and answer questions that I need to know he was very patient and made sure that I understood everything. That we talked about I am satisfied with the whole team I've been with you ever since 1987 and you're always there for me thank you for your dedication"

"Thanks Jessica , You are a joy to work with. Thanks for saving me much $-money"

"I had the pleasure of connecting with Jess to go over all of my policies, and she is just THE BEST! She was very knowledgeable and genuine about finding the best coverage for me. What really stood out was her honesty, responsiveness, and dedication to making sure I felt confident in my decisions. It never felt like I was being “sold” something—she truly wanted what was best for me. I HIGHLY recommend!!"

"Dillon Longo is the best. Very knowledgeable and easy to talk to. Took the time to explain everything to me."

"Great information, clear on all my options."

"Your in great hands a State Farm ed and his team are the best."

"If you are looking for a top notch experience and state of the art service, look no further than Mary Beth Meigs with State Farm of Huntingtown!! She is an absolute ace and cares deeply about what she does, I would recommend her to anyone and everyone!"

"My experience with Dillon was great because he treated me as a valuable person not a customer. He's a great person to have at State Farm to handle your needs and he cares about your needs."

"I started my conversation with Mary Beth telling her my name was Simmy Kantstandjabits Jr because I was texted at a wrong number and name. Mary Beth continued to try to save me money despite my best efforts to be annoying. Through my conversation and her engaging and fun messages she earned my estimate and ultimately my business because they did in fact save me money. It was an excellent example of having fun with your customer and being engaging earning a sale."

"Dylan was great! He explained what we needed for car insurance and the price was way better than what we were paying. He make use very happy."

"Ed Patton and his team are very very good at what they do I've been with State farm for double digit years and I have never had any problem when service was needed The office team is very responsive very polite and very knowledgeable Great job team thank you so much.
Jimmy Thomas"

"I've been a customer of state farm for 40 yrs. Ed and his team have gone above and beyond for me.. I really appreciate the fact I can actually talk to a friendly knowledgeable individual willing to help me..
Keep up the good work guys"

"Jessica has been phenomenal! She helped me with my homeowners insurance when purchasing my new home, bundling my current vehicle, then adding my new vehicle in a timely manner once we purchased that. She has made all of our insurance needs easy and I would recommend her to anyone!"

"Great customer service 💪🏾👌👍🏽"

"After receiving a sharp increase in our USAA homeowners' renewal policy, I performed an online portal
analysis through your company's website for a comparison rate. Once the online audit was completed
I was instructed to contact your office directly for a quote.

The associate who answered my call was extremely kind and professional; she transferred me to Eric Elder.
Erik is extremely knowledgeable; he accessed our information in the portal and quickly discussed
our homes parameters and was able to lock us in with coverage we need.

Erik further discussed discounts available for us if we were to transfer our automobiles coverage.
In the last 18 years we had only insured our autos through USAA.

Thanks to Erik, as of today, we have fully switched all of our insurance needs over to your branch with State Farm.
We wanted to assure you of your employees' professionalism and let you know Erick Elder has made
us completely comfortable with our choice to move all of our insurance coverage locally.

It is really a great feeling knowing Erik is here, close by to assist us."

"Switched from Geico and Mary Beth was fantastic. She was helpful and thorough and saved us a bag of $$!!"

"We had a wonderful experience working with our insurance agent Dillon! He is incredibly patient and thorough, taking the time to explain every detail of our car and home insurance during our renewal review. He never pressured us into new offerings and made sure we fully understood our options. Beyond his professionalism, he’s genuinely pleasant and easy to talk to—he even shared stories about his family, which made us feel very comfortable. We truly appreciated how approachable and knowledgeable he is, and it made the whole process smooth and enjoyable. Highly recommend!"

"I’ve been with State Farm for quite some time, and they have consistently gone above and beyond to meet my needs. Their prompt responses and excellent customer service have made every interaction smooth and stress‑free. A special thank‑you to Dillon Long — you inspired this review and have proven to be a tremendous asset to State Farm. Kudos to the entire team for your years of outstanding, exemplary service. I truly appreciate your commitment to your clients."